spv Platform Privacy Notice
This page describes what we collect when you use spv and how we keep that data protected. We take your privacy seriously. Our approach is straightforward: we collect only what we need to operate the platform, verify your identity, process payments, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing beyond your account on spv.
Our servers and payment processors may sit outside your jurisdiction. We use encryption and access controls to protect your information. You have the right to request what data we hold about you, correct inaccuracies, and ask us to delete your account and associated records where law permits.
If you have questions about how we handle your data, contact our support team through the chat or email form on spv. We respond to privacy inquiries within five business days.
What Data We Collect on spv
When you create an account on spv, we collect your email address, phone number, full name, date of birth, and identity document (passport, national ID, or driver's license). We use this information to verify your identity, prevent fraud, and comply with payment-partner requirements. We also collect your residential address and, if you choose to deposit via bank transfer, your bank account details.
We collect transaction data: every deposit, withdrawal, market entry, and settlement. We log your IP address, device type, and browser information each time you access spv. We record the time and date of your login, the markets you view, and the games you play. This data helps us detect unauthorized access, investigate disputes, and understand how our platform is used.
We collect payment information through our payment processors. When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), the payment processor handles your card or account details. We do not store your full card number or bank credentials; we store only a reference token and the transaction record.
How We Use Your Data
We use your personal data to operate your account, process deposits and withdrawals, settle markets, and respond to your support requests. We use your email and phone to send account notifications, withdrawal confirmations, and security alerts. We do not send marketing emails unless you opt in.
We analyze transaction patterns to detect fraud and money laundering. We may flag unusual activity—such as rapid deposits followed by immediate withdrawals, or access from multiple countries in a short time—and ask you to verify your identity again. This protects both your account and our platform.
We use your data to comply with applicable law and respond to legal requests from authorities. We retain transaction records for a minimum of seven years to support dispute resolution and regulatory compliance.
Key takeaways
- We collect email, phone, identity documents, and transaction data
- We do not sell your data to third parties
- Payment processors handle card and bank details; we store only transaction references
- We use your data to verify identity, process payments, and detect fraud
- We retain records for seven years to support disputes and compliance
Third-Party Processors and Data Sharing
Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks) receive your transaction data to process deposits and withdrawals. These processors have their own privacy policies; we recommend you review them. We share your data with these processors only to the extent necessary to complete your transaction.
We may share your data with law enforcement or regulatory authorities if required by applicable law. We do not share your data with marketing partners, data brokers, or third-party advertisers. If we are acquired or merge with another company, your data may be transferred as part of that transaction; we will notify you of any such change.
Your Rights and Our Commitments on spv
You have the right to access the data we hold about you. You can request a copy of your account information, transaction history, and any personal data we have collected. We will provide this within thirty days of your request. You also have the right to correct inaccurate information and request deletion of your account and associated data, subject to legal retention requirements.
We use cookies and similar tracking technologies to remember your login, store your preferences, and analyze how you use spv. Most cookies expire after your session ends. You can disable cookies in your browser settings, though this may affect your ability to use certain features on spv. We do not use cookies to track you across other websites.
We encrypt your data in transit using HTTPS and at rest using industry-standard encryption. We limit access to your data to employees and contractors who need it to operate spv. We conduct regular security audits and penetration tests. If we discover a data breach, we will notify you and relevant authorities as required by law.
Data Retention and Account Closure
We retain your account data for as long as your account is active. If you close your account, we retain transaction records for seven years to support dispute resolution and regulatory compliance. After seven years, we delete or anonymize your personal data, except where law requires longer retention.
If you request account deletion, we will close your account and remove your personal information from our active systems within thirty days. Transaction records and dispute data will be retained in anonymized form for the full seven-year period. You can request deletion by contacting our support team.